Legal

Our Commitment to Your Privacy

With You We Can ("we," "us," or "our") is committed to protecting your privacy and handling your personal information with care and respect. We understand the sensitive nature of the topics we address and the importance of maintaining confidentiality for all visitors to our website.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website withyouwecan.org (the "Site"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site.

With You We Can is based in New South Wales, Australia, and complies with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).


1. Information We Collect

1.1 Personal Information You Provide

We may collect personal information that you voluntarily provide to us when you:

Submit a contact form or enquiry

Subscribe to our newsletter or mailing list

Submit a testimonial or story

Participate in surveys or feedback forms

Register for events or training

Apply for partnership or volunteer opportunities

Make a donation

This information may include:

Name (or pseudonym if you prefer)

Email address

Phone number (if provided)

Location (state/territory)

Any information you choose to include in messages or testimonials


1.2 Information Automatically Collected

When you visit our Site, certain information about your device and browsing behaviour may be automatically collected, including:

IP address

Browser type and version

Operating system

Referring website

Pages viewed and time spent on pages

Date and time of visits

Cookie data (see Section 4 below)

This information is collected through standard web server logs and analytics tools.


1.3 Sensitive Information

Given the nature of our work, you may choose to share sensitive information with us, such as information about experiences of sexual violence, health information, or other personal circumstances. We will only collect this information if you voluntarily provide it, and we will handle it with the highest level of care and confidentiality in accordance with the Privacy Act 1988 (Cth).

Important: We are not a counselling or crisis service. If you are in crisis, please contact 1800 RESPECT (1800 737 732) or 000 in an emergency.


2. How We Use Your Information

We use the information we collect for the following purposes:


2.1 To Provide Services and Resources

To respond to your enquiries and requests

To provide you with information, resources, and support

To send you newsletters and updates (if you've subscribed)

To improve our website and resources

2.2 For Advocacy and Research

To understand how our resources are being used

To improve our services and develop new resources

To advocate for systemic change (using de-identified, aggregated data only)

To report on our impact to funders and stakeholders

2.3 For Administrative Purposes

To process donations

To manage volunteer and partnership relationships

To comply with legal obligations

To protect our rights and the safety of our users

2.4 With Your Consent

To share your testimonial or story (only with your explicit consent and according to your preferences regarding anonymity)

For any other purpose disclosed to you at the time of collection


3. How We Share Your Information

We respect your privacy and will not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

3.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our website, conducting our operations, or servicing you, including:

Website hosting providers

Email marketing platforms

Payment processors (for donations)

Analytics providers

These service providers are contractually obligated to keep your information confidential and secure, and to use it only for the purposes we specify.

3.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency), including to:

Comply with a legal obligation

Protect and defend our rights or property

Prevent or investigate possible wrongdoing

Protect the personal safety of users or the public

3.3 With Your Consent

We may share your information with your explicit consent, such as:

Publishing your testimonial (anonymously or with identifying information as you specify)

Sharing your story for advocacy purposes

Connecting you with partner organisations or services (only if you request this)

3.4 Aggregated or De-identified Data

We may share aggregated or de-identified data that cannot reasonably be used to identify you, for research, advocacy, reporting, or other purposes.


4. Cookies and Tracking Technologies

4.1 What Are Cookies?

Cookies are small text files placed on your device when you visit our Site. They help us understand how you use our Site and improve your experience.

4.2 Types of Cookies We Use

Essential Cookies: Necessary for the Site to function properly.

Analytics Cookies: Help us understand how visitors interact with our Site (e.g., Google Analytics). These cookies collect information in an aggregated form.

Functional Cookies: Remember your preferences and choices.

4.3 Your Cookie Choices

Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. However, this may prevent you from taking full advantage of our Site.

To opt out of Google Analytics tracking, you can install the Google Analytics Opt-out Browser Add-on.


5. Data Security

We implement appropriate technical and organisational security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. These measures include:

Secure Socket Layer (SSL) encryption for data transmission

Secure servers and databases

Access controls and authentication

Regular security assessments

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5.1 Special Considerations for Sensitive Content

Given the sensitive nature of sexual violence, we take additional precautions:

Testimonials and stories are stored separately from identifying information

Access to sensitive information is strictly limited to authorised personnel

We never share identifying information without explicit consent


6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including:

Contact information: Until you request removal or unsubscribe

Donation records: As required by law for tax and accounting purposes (typically 7 years)

Testimonials: Indefinitely unless you request removal

Website analytics: Aggregated data retained indefinitely; individual session data typically retained for 26 months

You may request deletion of your personal information at any time (see Section 8 below).


7. Your Rights and Choices

Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, you have the following rights:

7.1 Access

You have the right to request access to the personal information we hold about you.

7.2 Correction

You have the right to request correction of inaccurate or incomplete personal information.

7.3 Deletion

You may request deletion of your personal information, subject to legal obligations to retain certain records.

7.4 Object or Restrict

You may object to or request restriction of certain processing of your information.

7.5 Withdraw Consent

Where we process your information based on your consent, you may withdraw that consent at any time.

7.6 Unsubscribe

You may unsubscribe from our mailing list at any time by clicking the "unsubscribe" link in our emails or contacting us directly.

7.7 Anonymity

Where practicable, you have the option to interact with us anonymously or using a pseudonym.

To exercise any of these rights, please contact us using the details in Section 10 below.


8. Third-Party Websites

Our Site may contain links to third-party websites, including support services, legal services, and other resources. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Important Safety Note: If you are concerned about someone monitoring your internet usage, please be aware that visiting websites leaves a digital footprint. Consider using a private browsing mode or a device that is not accessible to others. For immediate safety concerns, contact 1800 RESPECT or your local police.


9. Children's Privacy

Our Site is not intended for children under 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.


10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

Posting the updated policy on this page

Updating the "Last Updated" date at the top of this policy

Sending an email to subscribers (for significant changes)

We encourage you to review this Privacy Policy periodically.


11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

With You We Can

Email: info@withyouwecan.org


11.1 Complaints

If you believe we have breached the Australian Privacy Principles, you may lodge a complaint with us using the contact details above. We will:

Acknowledge your complaint within 7 days

Investigate the matter

Provide a written response within 30 days


If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC):

Office of the Australian Information Commissioner
Website: www.oaic.gov.au
Phone: 1300 363 992
Email: enquiries@oaic.gov.au


12. Definitions

Personal Information: Information or an opinion about an identified individual, or an individual who is reasonably identifiable.

Sensitive Information: Information about an individual's health, sexual orientation, criminal record, or other information defined as sensitive under the Privacy Act 1988 (Cth).

De-identified Information: Information that has been modified so that it can no longer identify a specific individual.


Acknowledgement

By using our Site, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

This Privacy Policy was last updated on 25/10/2025.